Privacy Policy and Terms & Conditions

Last updated: 11/8/2025

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Welcome to Covenant Timber. By accessing or using our website, located at www.covenanttimber.com.au, you agree to be bound by these Terms & Conditions and our Privacy Policy. Please read them carefully.

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1. Use of Our Website

• ​You agree not to use the Site for any unlawful purpose or to engage in any conduct that could damage, disable, or impair the Site.

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2. Information We Collect

We collect personal information you voluntarily provide when:

• You subscribe to our newsletter (email address)

• You submit an enquiry via our contact form (name, email address, phone number if provided, and any message content)

We do not collect sensitive information unless you choose to provide it.

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3. How We Use Your Information

We may use your personal information to:

• Send you newsletters, updates, and marketing materials you have opted in to receive

• Respond to your enquiries and provide customer support

• Improve our website and communications

We will not sell, rent, or trade your personal information to third parties.

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4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure.

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5. Third-Party Services and Links

We may use trusted third-party providers to help operate our website or send email communications. These providers may have access to your personal information only to perform their services and are obligated to protect it.

Our Site may also contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

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6. Email Newsletter

• By submitting your email through our newsletter form, you consent to receive updates, news, and promotional content from us.

• You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

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7. Cookies and Website Analytics

Our Site may use cookies and similar technologies to enhance functionality and analyse website traffic. You can disable cookies in your browser settings, but some parts of the Site may not function properly.

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8. Your Rights (Australian Privacy Principles)

You have the right to:

• Access the personal information we hold about you

• Request corrections to ensure your information is accurate and up to date

• Opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the details below.

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9. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is owned by or licensed to us and protected by copyright and intellectual property laws. You may not use, copy, reproduce, or distribute our content without our prior written permission.

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10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site.

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11. Changes to These Terms & This Policy

We may update these Terms & Conditions and our Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

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12. Contact Us

If you have any questions about these Terms & Conditions or our Privacy Policy, or if you wish to access or correct your personal information, please contact us:

Covenant Timber
Email: info@covenanttimber.com.au